| Every time you plan a trip, you want everything | | | | brainstorm these questions before you actually go |
| to go as planned, sometimes this won't be the | | | | out and complain to an official. |
| case and it's the situation no one wants to | | | | File your complaint |
| encounter. In order to make the worst of a | | | | Once you make sure the airline employees know |
| situation better, it's best that you understand how | | | | about it, make sure that you take the time to file |
| you deal with a situation like this.. | | | | a complaint with the corporation itself. The best |
| Airlines will do just about anything when it comes | | | | way to do so is contact the airliner either by |
| to keeping a customer loyal to their program. This | | | | phone or mail. It's usually best to do both. The |
| may mean giving the customer a voucher, free | | | | reason you should contact the airliners by mail is |
| food credits, upgrades, and more. It's your job to | | | | because most email is only answered with a basic |
| follow the tips below so that not only will your | | | | reply letter with no compensation at all. When you |
| problem be solved but you'll be able to get the | | | | send out a letter, you'll usually receive a letter or |
| compensation you deserve. | | | | call back from the airlines itself. |
| Deal with the person immediately | | | | Depending on what your situation is, you should |
| Depending on what your problem is, make sure | | | | usually expect to not get a lot back from the |
| that you notify an airline employee immediately. | | | | airlines. If the situation was something bad such as |
| Don't wait until you get home or your trip is over | | | | staying on the runway for eight hours then you |
| because this will only worsen the situation. The | | | | and your fellow passengers have something to |
| reason you'll want to contact an employee on the | | | | complain about and the airliners will definitely |
| spot is because you'll want them to scout the | | | | compensate you for something like that. If the |
| situation and make a note for them self.. That | | | | situation is something along the lines of getting |
| employee will now be a witness to the situation | | | | your luggage lost then you're probably not going |
| that just happened. | | | | get much compensation back from the airlines. |
| Know the details | | | | When you're making your complaint to the airlines, |
| Before you make a big fuss about your | | | | make sure that you keep your cool. If you're |
| complaint, make sure that you're complaining | | | | going to yell and make a scene, the employees |
| about something that is legit. You're going to want | | | | are most likely to call the police and they won't |
| to ask yourself a few questions. You're going to | | | | give you the time of the day. Remember to treat |
| want to ask yourself, "Why are you complaining?", | | | | them as if it were you. Keeping your cool will only |
| "What exactly was the situation?", and "What do | | | | make the situation better. |
| you want as an outcome?" It's always best to | | | | |